Política de envío
Thank you for shopping at Joy & Paws!
Our goal is to deliver happiness to you and your furry friends as smoothly and reliably as possible.
📦 Processing Time
All orders are processed within 1–3 business days after payment confirmation.
🚚 Delivery Time
Delivery times depend on the origin of the product:
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EU Warehouse Products:
7–10 business days -
International Items:
20–40 business days
Please note that delivery times may vary depending on your location and external factors beyond our control.
🌍 Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
✨ Free shipping on all orders over €45
🔎 Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your delivery every step of the way.
📫 Incorrect Address / Missing Information
Please ensure that all shipping details are entered correctly at checkout.
Joy & Paws is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
❗ Delivery Delays
While we strive to deliver on time, occasional delays may occur due to:
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customs clearance
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weather conditions
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holidays
-
courier or logistics issues
We appreciate your patience in such cases.
📩 Need Help?
If you have any questions regarding shipping or your order, feel free to contact us at:
info@joyandpaws.com
Thank you for supporting Joy & Paws 💙
We’re excited to bring joy straight to your doorstep!