Privacy Policy

This Privacy Policy describes how Joy & Paws (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from joyandpaws.com.


📍 Personal Information We Collect

We collect the following types of information:

  • Contact details such as name, address, email & phone number

  • Order information & payment details

  • Device and browser data for analytics and security purposes

  • Communication records when you contact us for support

We do not store or have access to your full payment information — payments are processed securely via third-party providers such as Shopify Payments.


🎯 How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve our store and user experience

  • Communicate with you about updates, offers, or important changes


🔐 Data Protection

We are committed to protecting your privacy.
Security measures are in place to prevent unauthorized access, alteration or misuse of your personal information.


📦 Sharing Your Information

We only share necessary information with trusted partners (e.g. shipping carriers, payment processors) strictly to process orders.
We never sell or trade personal data.


🍪 Cookies

We use cookies to improve browsing experience and analyze website usage. You can disable cookies anytime in your browser settings.


📍 Your Rights

Depending on your region, you may request:

  • Access, edit or delete your personal data

  • Opt-out of marketing emails

  • Request copies of stored data

To make a request, contact us at:
📩 info@joyandpaws.com


📝 Changes to This Policy

We may update this policy occasionally. Updated versions will always appear on this page.


📞 Contact

If you have any questions about this Privacy Policy, you can contact us at:
📩 info@joyandpaws.com